Privacy Policy

This Privacy Policy describes how Scalex AI ("Scalex AI", "we", "us") collects, uses and shares information when you visit our website, submit an application, book a call or communicate with our team (together, the "Services").

1. Information we collect

Information you provide

• Application data — your name, email address, phone number, age range, and your answers to our application questions (including your goals, what is holding you back, why you are a good fit, your investment readiness and the time you can commit).
• Scheduling data — appointment details when you book a call through our scheduling provider (Calendly), such as the time you selected and your timezone.
• Communications — the content of messages you exchange with our team by text message, email or other channels.

Information collected automatically

• Usage and device data — pages visited, actions taken on the site (such as application progress and video engagement), browser type, device type and approximate location derived from your IP address.
• Cookies and pixels — we may use analytics and advertising technologies, such as Google Analytics, the Meta Pixel and the TikTok Pixel, to measure site performance and advertising effectiveness. These providers may set cookies or similar identifiers and receive event data about your visit.
• Campaign attribution — UTM parameters and referral information that indicate how you found us.

2. How we use information

• To review your application and determine whether the program is a fit;
• To schedule, confirm and remind you about your call, including by text message and email;
• To respond to your questions;
• To operate, analyze and improve the Services and our marketing;
• To send you relevant content and offers where permitted (you can opt out at any time);
• To comply with legal obligations and protect our rights.

3. SMS / text messaging

By submitting your phone number in our application, you agree to receive text messages from Scalex AI related to your application and scheduled call, including confirmations, reminders and follow-ups. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP at any time to stop receiving texts, or HELP for help. We do not sell or share mobile numbers or SMS consent with third parties for their own marketing purposes.

4. How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run the Services — such as website hosting, scheduling (Calendly), spreadsheet and productivity tools (Google), text messaging and email delivery, and analytics — under obligations to protect it and use it only for our purposes;
• Advertising platforms (such as Google, Meta and TikTok) in the form of pixel events used for measurement and ad delivery, as described above;
• Legal recipients where required by law, or to protect our rights, users or the public;
• A successor in a merger, acquisition or asset sale, subject to this policy.

5. Your choices and rights

• Marketing opt-out — use the unsubscribe link in any email, or reply STOP to texts.
• Cookies — you can control cookies through your browser settings; advertising platforms offer their own opt-outs in their ad preference settings.
• Access, correction, deletion — depending on where you live (including under the California Consumer Privacy Act and similar laws), you may have the right to access, correct, delete or receive a copy of your personal information, and to not be discriminated against for exercising those rights. To make a request, contact us at the address below. We will verify your request and respond within the time required by law.

6. Data retention and security

We keep personal information for as long as needed for the purposes above — typically while your application or membership is active and for a reasonable period afterward for legal, accounting and record-keeping purposes. We use commercially reasonable safeguards; no method of transmission or storage is 100% secure.

7. Children

The Services are not directed to children under 13, and we do not knowingly collect their personal information. If you are under 18, you may only use the Services with the involvement and consent of a parent or legal guardian. If you believe a child has provided us personal information, contact us and we will delete it.

8. International processing

Our service providers may process and store information in the United States and other countries, which may have data protection laws different from those where you live. By using the Services, you understand that your information may be transferred to and processed in those countries.

9. Changes

We may update this policy from time to time. The "Last updated" date above reflects the current version; material changes will be posted on this page.

10. Contact

Questions or privacy requests: joinscalexai@outlook.com.